Safe Gaming

Responsible Gaming at c888 — keeping the fun within limits

Gaming is entertainment, not a habit. c888 always wants you to play with a clear head and within healthy limits. Our responsible gaming tools and guidelines are here to support you every step of the way.

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Our Approach

Keep gaming a healthy form of entertainment

At c888, we believe responsible gaming is more than just a policy — it's a genuine expression of care for every one of our members. We know online gaming can be fun and exciting, but when it starts to spiral out of control, it stops being a source of joy and becomes a source of harm.

That's why c888 has placed responsible gaming at the heart of the platform from day one. Our goal is for you to enjoy the fun of playing — without ever facing financial, mental, or family hardship. On this page, you'll learn how to protect yourself and how we can help.

Please note: Gaming is entertainment. Wagering your entire savings in hopes of winning, or betting more to recover losses — both are dangerous habits. If you feel your gaming is getting out of control, contact us immediately.

Mental health protection

Help for gaming-related stress

Financial protection

Budget & Limit Settings

Family relationships

Keep your family safe

Account Security

Self-Exclusion & Limit Settings

Protection Tools

C888's Responsible Gaming Features

C888 provides all of the following tools completely free of charge to help you keep your gaming safe and in control.

Deposit Limit

Set your own daily, weekly, or monthly deposit cap. Limits take effect immediately once set, and any increase requires a 24-hour waiting period.

Session Time Limit

Decide in advance how many hours you want to play in a single session. When the time is up, c888 will automatically alert you and prompt you to end the session.

Cooling-Off Period

Enter amount and duration

Self-Exclusion

If you need a long-term break from gaming, you can apply to have your account closed for a minimum of 6 months or permanently. Once active, the account will not be reopened without your explicit request.

Loss Limit

Decide in advance how much you're willing to lose before stopping. Once the limit is reached, the system will automatically prevent further play.

Reality Check Notifications

You'll receive regular pop-up notifications summarising your session time and total spend, helping you stay grounded in reality.

What is responsible gaming and why does it matter

Responsible gaming means keeping gaming a controlled, mindful, and enjoyable form of entertainment. It means knowing when to start, when to stop, and how much to spend. At c888, responsible gaming isn't optional — it's core to who we are.

Many people in Bangladesh are turning to online gaming as a form of entertainment — and that's perfectly normal. However, for a small number of people, gaming can develop into an addiction that negatively affects family life and finances. c888 is fully aware of this, which is why responsible gaming is our highest priority.

Responsible gaming rests on three pillars — knowing your limits, understanding yourself, and asking for help when it matters. c888 is here to support you on all three fronts.

Signs of healthy gaming habits

  • View gaming as entertainment, not a source of income
  • Stick to a pre-set gaming budget
  • You can accept a loss and don't feel the urge to chase it with more bets
  • Gaming doesn't interfere with family, work, or sleep
  • You're in control of when to stop
  • Feel no need to lie about your gaming
c888's Commitment: We will never pressure you into placing more bets. All our promotions and bonuses are aligned with our responsible gaming policy. The wellbeing of our members matters more to us than profit.

Warning signs of problem gaming

It's not always easy to recognise when casual gaming has turned into a problem. If you're experiencing any of the signs below, it may be time to take a step back.

  • Repeatedly placing bets to recover losses ("chasing losses")
  • Borrowing money or dipping into savings to fund gaming
  • Lying to family or friends about your gaming
  • Finding it hard to focus at work or study
  • Feeling restless or irritable when not gaming
  • The amount you used to play with no longer feels like enough
  • Tried to cut back on gaming but couldn't

If you notice any of the signs above, don't wait — contact our support team or enable the protection tools directly from your account settings.

Minor Protection

C888 is for players aged 18 and above only. We verify age at registration and check ID during the KYC process. You can also add an extra layer of protection at home.

  • Use parental control software on your device
  • Never share your account login details with anyone
  • Keep your payment card and mobile banking details secure
  • Educate your children about the risks of online gaming
If you're unsure: If you suspect a minor is using your account, immediately support@c888-baji.com. We'll take immediate action.

How to set your limits

Setting limits on c888 is simple. Follow the steps below to make your gaming experience safer starting today.

  • Log in to your account

    Log in to c888 and click on your profile icon in the top right corner.

  • Go to the Responsible Gaming section

    From the menu, select the "Responsible Gaming" option.

  • Select limit type

    Choose the limit you want to set — deposits, losses, or session time.

  • Set amount and duration

    Set your limit amount and time period on a daily, weekly, or monthly basis.

  • Confirm

    Clicking Save will activate your limit immediately, and a confirmation will be sent to your email.

Check yourself

Answer the questions below honestly. If more than two answers are 'Yes', consider reaching out for support.

1

Do you place more bets to try to win back money you've lost?

2

Is gaming getting in the way of time with your family?

3

Do you feel restless or on edge when you're not playing?

4

Spent beyond your gaming budget?

5

Have you lied to people close to you about your gaming?

6

Is gaming affecting your sleep or work?

Need help?
Email us directly:
support@c888-baji.com

Quick tools

24/7 Support

Our specialist team is always on hand for any questions or support related to responsible gaming.

Email us
Full Guide

How the protection tools work

01

Deposit Limit

Set a maximum deposit amount on a daily, weekly, or monthly basis. Reducing a limit takes effect immediately, but increasing it requires a 24-hour waiting period — this is intentional, to protect considered decisions.

02

Loss Limit

Set a maximum amount you're willing to lose within a given period. Once you hit that limit, no further bets can be placed for the rest of that period. It's the most effective way to prevent chasing losses.

03

Cooling-Off Period

Take a temporary break of 1 to 30 days. Your account will be locked during this period. It reactivates automatically when the period ends, though you can extend it if you choose.

04

Self-Exclusion

Close your account for 6 months, 1 year, or permanently. Any attempt to open a new account while self-exclusion is active will be blocked. This is the highest level of protection available.

05

Session Timer

Set a maximum time limit for each gaming session. You'll receive a warning 5 minutes before the limit is reached, and you'll be prompted to log out when time is up.

06

Reality Check

A pop-up notification will appear every 30, 60, or 90 minutes showing your total session time, winnings, and losses — keeping you informed and in control.

FAQs

Responsible Gaming FAQ

No, all of c888's responsible gaming tools are completely free. Deposit limits, loss limits, cooling-off, self-exclusion, and reality checks — everything is available at no cost from your account settings.

Limit decreases take effect immediately. Increases, however, have a 24-hour waiting period — this is intentional, to prevent impulsive decisions.

Your account cannot be reactivated before the self-exclusion period ends. To reactivate after the period, you'll need to contact the support team and go through a set process. For permanent self-exclusion, the account can never be reopened.

Start by speaking to the person with empathy — listen without judgement. Then let them know about c888's responsible gaming tools, or encourage them to reach out to our support team directly. If needed, you're also welcome to contact us on their behalf.

Yes. c888 verifies age at registration and confirms identity through government-issued ID during the KYC process. Accounts for anyone under 18 are strictly prohibited. Any suspicious activity reported to us is investigated immediately.

After logging in to c888, go to the "Responsible Gaming" option from the profile menu. You will find all the tools together there. For direct assistance, contact us via live chat or at support@c888-baji.com.

Start gaming safely today

Sign up with c888 and use our responsible gaming tools to enjoy a healthy, fun experience.

18+ only. Please game responsibly.
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